Understanding the Owens Corning Warranty: A Comprehensive Guide for DIY Enthusiasts

When it comes to roofing projects, both DIY enthusiasts and professionals know the importance of choosing high-quality materials that are not only durable but also come with strong warranty protection. Owens Corning, a leading manufacturer of roofing and insulation products, stands out with its industry-leading warranties. In this comprehensive guide, we will delve into the details of the Owens Corning warranty, discuss the various types of warranties available and share essential tips to help you maximize the benefits of your warranty coverage. By understanding the ins and outs of the Owens Corning warranty you can make better-informed decisions about your roofing project and enjoy peace of mind knowing your investment is well protected.

Overview of Owens Corning Warranty Options

Owens Corning offers different warranties depending on the product and service level you choose. The most common warranty types include:

Standard Product Limited Warranty: This basic-level coverage comes with every Owens Corning roofing product and covers material defects. The period of coverage varies depending on the specific product purchased.

System Protection Warranty: This upgraded warranty option provides coverage on both labor and material costs in case of material defects. To qualify for this warranty, you must use Owens Corning roofing components and install them following the manufacturer's recommendations.

Preferred Protection Warranty: This comprehensive warranty covers material and labor costs, workmanship coverage for installation errors and a lifetime workmanship warranty for repairs. To qualify for this warranty, you must use an Owens Corning Roofing Preferred Contractor.

Essentials to Validate Your Warranty

To make a valid warranty claim with Owens Corning, you need to follow specific steps:

Keep your proof of purchase: Retain your original sales receipt and other documentation related to your Owens Corning roofing system purchase.

Register your warranty: To activate your warranty, you must complete the registration process within 60 days of the installation or within the time specified in the warranty terms.

Meet proper installation requirements: Ensure that all Owens Corning roofing components are installed according to the manufacturer's guidelines and local building codes.

Factors that Can Void Your Warranty

Be aware of conditions that can void your Owens Corning warranty, including:

Improper installation: Failure to follow Owens Corning installation guidelines can result in your warranty being voided.

Use of non-Owens Corning components: Combining Owens Corning products with those from other manufacturers can cause warranty complications.

Inadequate ventilation: Poor ventilation in your attic can lead to premature aging of your roofing system, which may not be covered by your warranty.

Transferability of the Warranty

Most Owens Corning warranties are transferable to a new homeowner, allowing you to potentially increase the resale value of your home. To transfer the warranty, the new owner must notify Owens Corning in writing within 60 days of the property transfer. Some warranties may require a transfer fee.

How to Make a Warranty Claim

If you believe you have a qualifying warranty issue, follow these steps to make a claim:

Contact Owens Corning Customer Service: Get in touch with the Owens Corning customer service team to describe your issue and get guidance on the warranty claim process.

Provide necessary documentation: Submit your proof of purchase, warranty registration and any other required documentation.

Inspection and claim resolution: Owens Corning may require an inspection to verify your claim. If the claim is deemed valid, the company will repair or replace the affected materials or reimburse you per the warranty terms.